Privacy policy

Introduction

Advanced Termite and Pest Control (“the Company,” “we,” “our,” or “us”) respects your concerns about the security of your personal data and your privacy.

This Privacy Policy (“Policy”) provides you with important information about how and why our Company, which is based in North Carolina, collects, processes, and shares personal information, and outlines your rights and how to contact us if you have a question, concern, or complaint.

This Policy was last updated on March 28, 2026.

HOW THIS POLICY APPLIES

This Policy applies to personal information we collect through our pest control and home inspection services, our website (advancedtpc.com), our social media pages, online contact forms, and any other interactions you may have with us. This Policy also applies to personal information we collect through offline sources such as phone calls, in-person consultations, and service appointments.

Note: You have a choice as to whether you want to share personal information with us. If you choose not to provide us with certain personal information, we may not be able to provide you with specific services or respond to your inquiries.

WHEN THIS PRIVACY POLICY DOES NOT APPLY

This Policy does not apply to third-party websites, applications, or services that may be linked from our website. We are not responsible for the privacy practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

This Policy also does not apply to information collected by third-party service providers who may assist us in delivering our services. These providers operate under their own privacy policies, though we encourage them to comply with applicable privacy laws.

PERSONAL INFORMATION WE COLLECT AND PROCESS

We may collect and process the following types of personal information:

Information you provide to us. The personal information we collect directly from you depends on how you interact with us and our services, and may include:

Contact information such as your name, address, email address, and phone number;
Property details relevant to the services you are requesting;
Information you submit through online forms, phone calls, or email communications;
Information you provide when scheduling a service appointment;
Billing and payment information, including name, billing address, and payment method details;
Feedback, comments, or reviews you provide about our services; and
Any other information you voluntarily share with us.

Information We Collect When Providing Services

When we provide pest control or home inspection services at your property, we may collect information related to the condition of the property, the type and extent of pest activity observed, treatment methods applied, and any follow-up recommendations. This information is used to deliver effective services and maintain accurate service records.

Information Relating to Your Use of Our Website

When you visit our website (advancedtpc.com), we may automatically collect certain information about your device, browsing activity, and usage patterns. This may include your IP address, browser type and version, operating system, referring website, pages visited, time spent on the site, and the date and time of your visit.

This information helps us understand how visitors use our website and allows us to improve the user experience.

Information You Authorize Us to Collect

We may obtain personal information from social media platforms you use to interact with our Company (including sharing content to or from our social media pages and using social media accounts to contact us). The information we receive depends on your privacy settings on those platforms.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve your experience on our website.

We may use the following types of cookies:

Essential cookies: These are necessary for the website to function properly and cannot be turned off.
Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing cookies: These may be used to track visitors across websites to display relevant advertisements.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.

We do not control third-party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide, administer, and improve our pest control and home inspection services;
To schedule and manage service appointments;
To communicate with you about your service requests, appointments, and follow-up care;
To process payments and maintain billing records;
To send you service reminders, seasonal pest prevention tips, and promotional communications (you may opt out at any time);
To respond to your inquiries, feedback, and customer support requests;
To comply with applicable legal obligations, resolve disputes, and enforce our agreements;
To improve our website, marketing efforts, and overall customer experience; and
To fulfill any other purpose for which you provide your consent.

SHARING PERSONAL INFORMATION

We do not sell your personal information. We may disclose or share your personal information only in the following circumstances:

To fulfill the purpose for which you provided the information;
With service providers and contractors who assist us in operating our business, such as payment processors, scheduling software providers, and marketing platforms, provided they agree to keep your information confidential;
To comply with any court order, law, or legal process, including responding to any government or regulatory request;
To enforce our Terms and Conditions and other agreements;
If we believe disclosure is necessary to protect the rights, property, or safety of our Company, our customers, or others; and
With your consent or at your direction.

Note: We may disclose aggregated, non-personally identifiable information about our website visitors without restriction.

YOUR RIGHTS AND CONTACT INFORMATION

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us using the information below.

If you have opted in to receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

We will make reasonable efforts to respond to your requests in a timely manner and in accordance with applicable law.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Advanced Termite and Pest Control
Phone: (252) 229-7221
Email: chris@enchomeinspector.com
Website: advancedtpc.com